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Change Shipment Frequency

We want to ensure you always have the right amount of Proactiv on hand. With your account, you can personalize your delivery frequency to fit your needs. For best results, we recommend receiving your kit every 12 weeks.

Using your last shipment date as a starting point, you can increase or reduce the frequency of your shipments between every 4 to 20 weeks.

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As part of our website relaunch, the Customize Your Kit functionality is currently unavailable. Don’t worry — it will be back soon! If you'd like to make any changes to the products in your subscription, please call customer service at (800) 309-4796. In the meantime, you can use your membership discount to make one-time purchases below!


Please note: One-time purchases ship only once — products purchased below will not be added to any future subscription orders.