Expert Support

• Expert Skin Care Advisors on Call

  To help you achieve your best results possible and whenever you have a question, you can consult a doctor-trained Skin Care Advisor for valuable one-on-one guidance. Trained by our founding dermatologists, Drs. Rodan and Fields, our Skin Care Advisors are ready to hear from you via toll-free phone, email or online chat. So, if you have any questions about your Proactiv regimen, or any other questions about our products, our Skin Care Advisors are available to help.

• Free Interactive CheckIn with Drs. Rodan & Fields

  Our unique interactive online CheckIn offers you customized assistance from our founding dermatologists, Drs. Rodan and Fields. Based on your input, they can advise you on everything from skin dryness to occasional blemishes to acne breakouts. Whatever your concern, the doctors can help guide you to the skin care approach that's just right for you. We want to help your skin get clear and stay clear.

• Comprehensive Frequently Asked Questions

  Enjoy free access to one of the most comprehensive and reliable sources of acne information available — more than 500 question-and-answer topics in a well-organized and easily searchable format. Drs. Rodan and Fields give you the benefit of over 40 years combined experience concerning prescription acne medicines, acne myths, alternative therapies, the effect of hormones and diet, and more. Find Answers Now.

• Customized Just for You

  Because skin care concerns are unique, our Skin Care Advisors can help answer your questions and customize your regimen, making it easy. Together we'll help you achieve your best results possible.

• The Secrets to a Lifetime of Clear Skin

  First-time Proactiv customers receive a free 68-page pocket-size book, The Doctors' Secrets to a Lifetime of Clear Skin, by Drs. Rodan and Fields. Inside, you'll discover 30 nuggets of vital skin care wisdom to achieve the best skin of your life. A must-read, full of helpful ideas.