Customer Service

Contact Proactiv® Customer Service

If you need to contact us, please call us directly at 1-800-309-4796 or use the form below. We’re standing by to assist you.

For help with a specific order of either Proactiv+ or original Proactiv®, please provide your order number and/or account number for a faster response from Proactiv® Customer Service.

Other Ways to Contact Proactiv® Customer Service


Proactiv® Phone Number: 1-800-309-4796


Mail: Proactiv® Customer ServiceP.O. Box 2021
Harlan, IA 51593

Kits starting as low as $19.95

Achieve your best results with a variety of Proactiv® options. Plus as a member you save up to 50% off non-member prices.

Proactiv+ and Proactiv® solutions