Customer Service

Contact Proactiv® Customer Service

Please pardon our growing pains.

We are currently overhauling our systems to provide you with improved shipping times, more online tools and better order processing. If you need to contact us regarding any of these changes, please call us directly at 1(888) 414-9372 or use the form below. We’re standing by to assist you.

For help with a specific order of either Proactiv+ or original Proactiv®, please provide your order number and/or account number for a faster response from Proactiv® Customer Service.

Other Ways to Contact Proactiv® Customer Service


Proactiv® Phone Number: 1-800-309-4796


Mail: Proactiv® Customer ServiceP.O. Box 2021
Harlan, IA 51593

Kits starting as low as $19.95

Achieve your best results with a variety of Proactiv® options. Plus as a member you save up to 50% off non-member prices.

Proactiv+ and Proactiv® solutions