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Security & Privacy FAQs
Proactiv.com is committed to protecting your security and privacy. Here are some commonly asked questions regarding our security and privacy practices. For more detailed information regarding security and privacy, please visit our Privacy Policy.
Is my credit card information secure when I order from this site?
Yes, all Guthy-Renker® sites use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so no one can read it in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
Can I order from this site if my cookies have been disabled?
If you disable cookies, you may be unable to order or use other features on this site. If you experience any problems, please call 1 (800) 730-0500 to place your order. Clear Skin Club members wishing to order additional products or modify Club options please call 1 (800) 876-9717.




