Customer Care
Acne Medication Questions
Additional Help
If you don't see the answer you're looking for here, feel free to Contact Us. We'll get you the information you're looking for as quickly as we can.
Proactiv and Other Acne Medications
Can I use Proactiv Solution with other acne medications?
In general, it's fine to use Proactiv Solution with other acne medications. As with all medications, however, we strongly recommend consulting your doctor before combining.
Allergies and Medical Conditions
How can I test for allergic reaction?
Apply a small amount of the product to the nape (back) of your neck, or to the underside of your neck at the jawline for three days. People who are allergic to benzoyl peroxide may experience red, itchy bumps in the affected area. If no redness or irritation appears, you will probably not have an allergic reaction. If redness persists, discontinue using the product. If redness continues after you have stopped using the product, consult a doctor.
Does Proactiv Solution have any side effects?
Side effects are usually mild, and include drying or irritation in some users who are sensitive to benzoyl peroxide. If you are concerned or desire more information, we recommend you discuss with your physician.
Is Proactiv Solution safe to use while pregnant?
We recommend that you consult your physician before using any medication during pregnancy or while nursing.
Will taking birth control pills affect my acne?
At one time, the high level of estrogen contained in many birth control pills seemed to improve acne. Today the hormonal levels are lower, and some in the medical field believe birth control pills may either slightly help or slightly worsen acne. We recommend consulting your doctor to find out if birth control pills are right for you.
Miscellaneous
What is the difference between Benzomycin and Proactiv Solution?
Benzomycin is a stronger gel formulation of benzoyl peroxide and Erythromycin. It can be very effective but may cause irritation. Proactiv Solution delivers finely milled benzoyl peroxide in a soothing moisturizer.
Does VitaClear work with Proactiv Solution?
VitaClear is a daily vitamin/mineral supplement that uses many naturally derived materials and helps bridge the gap between what you eat and what your body needs. It also includes antioxidants, which fight the aging process and strengthen your immune system, also beneficial in creating clear and healthy skin.
What is the pH balance of Proactiv Solution products?
The pH Balance in the Renewing Cleanser is 4.7-5.2; in the Revitalizing Toner, 3.0-4.0; and in the Repairing Treatment, 4.7-5.2
Can acne be cured?
Unfortunately, there is no cure for acne. Acne is caused by a combination of factors, including hormones, bacteria, overabundance of oil, and plugging of skin pores - not by how often you wash your face or the foods you eat. Fortunately, acne is controllable with continued daily use of products such as Proactiv Solution.
