Customer Care
Acne Care Center
For answers to your Proactiv® product and website questions, simply click on the appropriate category below. If you don't see the answer you're looking for here, feel free to Contact Us. We'll get you the information you're looking for as quickly as we can.
- Proactiv Solution Products
- Quick answers to frequently asked questions about our products.
- Medical Information
- Drug interactions, medical conditions and more.
- Product Usage
- How to use Proactiv Solution products for best results.
- The Clear Skin Club
- Find out what it is, why you should join, and how to become a member.
- Purchasing & Returns
- When to expect delivery, how to return our products, and more.
- My Account
- How to create your online profile, edit your information and more.
- Security & Privacy
- Our strict privacy policy and how we keep your information safe.
- Technical Questions
- Troubleshoot problems completing your order or setting up your profile.
- Glossary
- Definitions of important acne and skin care terms and ingredients.
- About Us
- Learn about the doctors, their mission and the clear skin success behind Proactiv Solution.
- Contact Us
- By e-mail, phone, fax or mail.




